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Personal care
Showering, dressing, grooming, mobility support, and help with daily routines.
Bilingual care.
Support at Home
In-Home Aged Care and Support at Home in Brisbane
Personalised, compassionate, and bilingual home care — guiding you through every step to receive the support you deserve.
Enquire NowCentred at home.
Cultural care continuity
Trusted elder support
Community social connection
Compassionate bilingual care
Respect for diversity
Empowering healthy living
Cultural care continuity
Trusted elder support
Community social connection
Compassionate bilingual care
Respect for diversity
Empowering healthy living
CFAQ Enquiry Form
Enquire About Our Services
Fill out the form and our friendly team will get back to you as soon as possible to answer your questions and provide the support you need.
Compassionate, bilingual care designed to help you live safely, confidently and comfortably at home.
CFAQ provides warm, personalised in home care services in Brisbane, with a special focus on Chinese-Australian elders who want support in Cantonese or Mandarin as well as English.
Our bilingual team makes everyday life easier with practical support and clear communication, so you and your family can feel informed, understood and reassured at every step.
We make arranging your in-home aged care feel simpler and less overwhelming. Our coordinators listen carefully to your needs in your preferred language, explain your options step by step, and design an in-home care package that fits your needs, routines and preferences.
Enquire NowSupport at Home services
Flexible support for daily life, health, connection and respite
As an experienced in home care provider, CFAQ offers flexible Support at Home services that can include:
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Domestic assistance
Light cleaning, laundry, meal preparation and support to maintain a safe home.
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Nursing & Allied Health Support
In home nursing care and allied health coordination, where clinically required.
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Transport and community access
Support for shopping, appointments, social visits and community activities.
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Social Connection & Support
Companionship and connection, including links with our day care for elderly programs.
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In home respite care
Regular breaks and peace of mind for family carers.
Government funding and eligibility
Guidance through My Aged Care and your assessment
CFAQ’s Support at Home services in Brisbane are funded through Australian Government programs, accessed via My Aged Care. After you contact My Aged Care and complete an assessment, you may be approved for an in home care package that helps pay for your services.
Enquire NowComplete Your My Aged Care Assessment
Our bilingual team can guide you through registering with My Aged Care, preparing for your assessment, and choosing CFAQ as your preferred in home care provider once you are eligible. We explain each step in both English and Chinese so you always know what is happening, what support you may receive, and how to move forward with confidence.
Eligibility
Are You Eligible?
Our service is designed to assist individuals who are 65 years of age or older (or 50 years of age or older for Australia's Aboriginal and Torres Strait Islander peoples) and experiencing physical limitations that make independent living at home and in the community challenging.
Our aim is to enhance our clients' quality of life and to delay or prevent the need for long-term residential care by promoting independence. If you find yourself in this situation, we encourage you to apply for our service, as you may be eligible to benefit from our support.
Service Types
Funding Classification
Support at Home Program - Service Information and Price Guide (Effective 1 November 2025).
Support at Home program funded by the Australian Government and is available to eligible individuals who meet specific assessment criteria. The funding figures are based on the Australian Government Department of Health, Disability and Aged Care publication titled "Aged Care Subsidies and Supplements: Rates of Payments Effective 1 October 2025."
Fees
Funding Made Simple
Our service charges are funded through government subsidies. To ensure transparency and accountability, we provide our clients with a detailed monthly statement that outlines income and expenditures.
This statement includes information on the type and amount of subsidies received, the service provided, the package management fee, and the overall balance of unspent funds. By providing this information in an easily understandable format, both service users and their families can quickly assess the financial aspects of our service with ease.
How to Apply
Apply with Ease
To apply for our services, you, a family member, friend, or support worker can contact the My Aged Care Centre directly by calling 1800 200 422 or by visiting www.myagedcare.gov.au.
You may also contact our Home Care Coordinator at (07) 3252 9803 or 0422 799 387. We are committed to ensuring that the application process is as seamless as possible and are here to assist you in any way we can.
Why choose CFAQ
Trusted bilingual care for Brisbane families since 1979
Since 1979, CFAQ has supported the community as a trusted not-for-profit provider, and today continues to deliver bilingual home care and social support services for seniors in Brisbane.
Language and culture
Bilingual coordinators and care workers who speak your language and understand your traditions.
Flexible support
In home care services that can change as your needs change.
Transparent fees
Clear monthly statements and transparent fees, so families can understand care costs.
Local knowledge
A Brisbane team that understands family expectations, community values, and cultural comfort.
We support clients across Brisbane and surrounding suburbs and can also assist families who may be exploring NDIS provider Brisbane options for younger people with disabilities.
If you or a loved one are considering in home aged care or want to understand how an in home care package works, our team is here to help. You can also explore our broader aged care services in Brisbane.
Common questions
FAQs
Who is eligible for Support at Home services?
CFAQ's Support at Home services are designed for older people who may need help to continue living safely and independently at home, including people aged 65 and over, or 50 and over for Aboriginal and Torres Strait Islander peoples, subject to assessment requirements.
What in home care services can I receive?
Depending on your needs and funding, services may include personal care, domestic help, transport, social support, in home nursing care coordination, and in home respite care.
How do I get started with My Aged Care?
You can start by contacting My Aged Care for an assessment, and once you're approved for support, you'll be able to choose a provider. You can also contact us at CFAQ directly, and our team will guide you through the process and your next steps.
Can CFAQ support Chinese-speaking seniors and families?
Yes. Our bilingual team provides culturally respectful care for Chinese-speaking seniors and families, and where possible we match workers to your language and cultural preferences.
Does CFAQ offer respite and social support?
Yes. We offer social day programs that provide day respite for carers, and we can also arrange in-home respite and social support through your package or as private services.
Does CFAQ provide residential aged care?
No, we focus on home care, social day programs, and respite. If residential aged care is needed after an assessment, we can help guide you through the next steps and local options.